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Dock Door Technician - Toronto in Toronto at Johnston Equipment

Date Posted: 1/18/2019

Job Snapshot

Job Description

Are you good with your hands, have a knack for all things technical?  Join the Johnston Equipment team as a Dock Door Technician!  The ideal candidate will be skilled with mechanical, electrical, and information technology skills.  In this role you will be conducting maintenance checks and diagnosing repairs for dock products to replace worn or defective parts at customer sites.  You have an eye for troubleshooting operational malfunctions on equipment then communicating and executing next steps for repair solutions to the customer.   As a dock door technician, you are one of the front line contacts between GNJ and the customer, so you are comfortable with client contact as well as having technical savvy.  You pride yourself on having a good grasp of the geography of your area as well as strong time management ability.  Johnston Equipment provides technical tools to its technicians to support them in their positions including the latest technology (ipads, iphones, work standards, GPS) in order to process work orders and maintain your parts inventory with maximum efficiency and accuracy.

We are an equal opportunity company that gives its employees the chance to make a difference on a daily basis by providing outstanding customer service and a superior product. 

Johnston Equipment is a dynamic team working together for a common goal: client satisfaction. At GNJ every client and employee is valued and important. We offer our employees:

  • A company that stands behind 60 years of business excellence.

  • A company that places great emphasis on health and safety as demonstrated by our Ideal Maintenance™ and Raymond Certification programs

  • A fair and rewarding work environment

  • A guaranteed 40-hour work-week

  • Work/Life balance

  • Competitive compensation

  • Earning potential through our unique Technician Lead Program and available overtime.

  • Receive paid training in hydraulics and electro-mechanical for both Raymond and other brand machines

  • Have more opportunities for long-term career advancement than any other material handling dealer in Canada

Here at Johnston we believe that attitude is everything, bring your “make a difference” personality and strong work ethic and be ready to succeed!

You can make a difference: You are relied upon by our customer to keep them running at optimal levels so they can meet productivity demands.  You are directly involved in satisfying the customer technically but also you are the key to driving our company’s revenue in the highly important aftermarket service area of our business. You are key to our success and to our customers’ smooth and safe operation for their employees.

Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care.  Live the values.  Reap the rewards.  

Additional Qualifications


  • Welding is required
  • Certificates & Designations
    • Automotive Mechanic
    • High School
    • Post secondary education
  • Community College, Automotive Mechanic


  • Achieves Results
    • Accuracy and attention to detail
    • Time Management
    • Organizational Skills
  • Collaborates with Others, Works Effectively with Others
  • Committed to Customers, Customer Service
  • Communicates Effectively
    • Communicates with Confidence
    • Attentive and Active Listening
    • Clear and Concise (oral and written communication)
    • Provides Information in timely manner
  • Demonstrates Functional Expertise
    • Analytical Skills
    • Electrical
    • Familiarity with Mobile Technology
    • Mechanical
    • Welding
    • Microsoft Office Applications
  • Work Experience, 1 Year - Related Experience