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Junior Business System Analyst in Mississauga at Johnston Equipment

Date Posted: 2/8/2019

Job Snapshot

Job Description

The Junior Business Systems Analyst will monitor and resolve business process issues as communicated through internal help desk and assist in ensuring that new processes and JD Edwards Enterprise System enhancements have been properly documented, tested, and approved in a timely manner. You will offer solutions that enable the organization to achieve its objectives from a business systems user efficiency perspective.

Johnston Equipment offers our employees:

  • Competitive compensation
  • Comprehensive Training and On-boarding Plan
  • Work/ life balance
  • The chance to expand your professional and personal skills
  • A stable company who stands behind 60 years of business excellence
  • Learning with a national leader in a most critical industry, material handling

The ideal candidate is customer-service oriented and knowledgeable to assist end users in their technical issues of business applications. They enjoy being a problem-solver and being involved in improving processes that help users become more efficient in their day-to-day activities by utilizing their ability to prioritize multiple projects and manage their time to stick to established timelines towards project goals.

Goals:

  • Create improvements in business processes and enhance the user experience within the JD Edwards business system
  • Enable the organization to achieve its objectives by resolution and analysis of business system application problems

Key Work Activities:

  • Receive and resolve help desk tickets, and monitor ongoing issues through to resolution
  • Serve as technical and application resource and provide technical support to internal users
  • Educate internal users on various aspects, features, and new implementations within business system applications
  • Assist BSA team members in facilitating and moving through new projects and JDE enhancement documentation
  • Test new features and implementations of functions during various phases of the implementation process
  • Provide insight and ideas that will help in the hurdles and obstacles of the process of implementation, execution, and testing of solutions.

Here at Johnston we believe that attitude is everything, bring your “make a difference” personality and strong work ethic and be ready to succeed!

You Can Make a Difference: The Junior Business Systems Analyst is responsible for the maintenance, implementation, and proper functioning of corporate applications. They hold a critical role in making sure that our employees are able to work at optimal efficiency with minimal technical interruptions, while enhancing their experience through application improvements.

Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care. Live the values. Reap the rewards.

Additional Qualifications



Education

  • Bachelor degree or diploma in Computer Science, Management Information Systems, Business Administration, or related field is required


Skills

  • Achieves Results
    • Ability to prioritize
    • Time Management
  • Collaborates with Others
    • Collaborates with Others
    • Works Effectively with Others
  • Communicates Effectively, Clear and Concise (oral and written communication)
  • Demonstrates Functional Expertise
    • Experience with JD Edwards or similar business system is preferred
    • Strong Problem Solving
  • Work Experience, 2 Years - Related Work Experience